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Congratulations!

Congrats on taking the first steps towards your education goals. Have you received your approval email from Guild? If not, don’t worry, you should receive an email within seven days of submitting your Guild application.

If you have received your Guild approval email, double congratulations! Here are your next steps for becoming a Guild student at CareerStep:


1 — Make Sure You're Eligible

Check to make sure you're eligible for your company's education benefit, right up to the first day of of your courses. Go to the Guild home page and check your eligibility status in the upper right-hand corner. For more information about eligibility, contact Guild support.

If you have previous education outside of the U.S. (i.e., foreign credentials), there aren't extra requirements to complete at CareerStep.

2 — Confirm Your Spot

Once your Guild application is approved, you'll need to confirm your spot in CareerStep's program for the next start date.

Log in to your Guild account and visit your Applications page to confirm your spot, then either CareerStep or Guild will reach out to you with next steps.

Be sure to confirm your spot by the 29th day of the month before your start date, or February 27, if the start date is in March, or you will have to start in a later term.

If you don't confirm your spot by the 29th day, your start date will automatically update to the next start date available (up to 90 days out). You should be able to view your new start date and confirm your spot for the new start date within your Guild portal. If you don't confirm your spot for the updated start date, you will need to re-apply.

3 — Create Your CareerStep Student Account - DO NOT do this until your start date

On your start date, you'll receive an email with instructions on how to create your student account at CareerStep. If you do not receive this email on your start date, make sure to check your spam folder and then reach out to CareerStep using https://CareerStep.my.site.com/s/contactsupport. Remember: do not create this account before your start date, or your tuition might not be covered by your employer.

Please be sure to use the same name, email address, and other personal information you used on your Guild application when creating your student account at CareerStep. Using different information may result in delays for your start at CareerStep.

After you create your student account, you'll be able to schedule your classes (if applicable), or your classes may automatically populate. This depends on your program, so please follow the directions provided by CareerStep to make sure you can access your coursework.

4 — Complete Your CareerStep Onboarding Process

Make sure to complete your CareerStep Orientation Course! Failure to do so within the first 7 days of your program may result in you being automatically dropped from the program or prevent you from continuing.

5 — Chat with Your Guild Growth Coach for Support

Once you’ve completed your onboarding call, you’ll have a chance to talk with your Guild Growth Coach. This is the time to discuss your education and career aspirations, ask questions, and set goals for completing your program at CareerStep.

7 — Complete Your Coursework at CareerStep

Your Guild support network, along with your CareerStep support team, will be there to offer guidance and support throughout your program. Don’t hesitate to reach out to Guild Support for help or CareerStep Support with any questions you may have!

Tech Requirements

Students may be required to download software to complete coursework as part of this program and should have access to a personal computer in order to download and access the required software. This software may not be downloadable or accessible on an employer-issued computer.

CareerStep recommends using the current release of your web browser on a laptop of PC for best performance. CareerStep does not recommend mobile devices as the Learner’s main or only source of study as additional 3rd party tools that CareerStep uses inside Canvas may not work on all mobile devices. Please make sure that you have the required tech necessary to successfully participate in the program.

Timeline for Funding

You can learn more about the timeline of Tuition Assistance Funding by clicking here https://guild.force.com/helpcenter/s/article/How-Tuition-Assistance-works. You'll also want to ensure you are tagged as a Guild student with the school and ensure you continue to meet your employer's eligibility requirements.

Questions? Submit a request